About Work items

A work item is a discrete, identifiable unit of content that is part of a larger work.

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Written by Support Desk
Last updated Feb 20, 2026

About work items

A work item is a discrete, identifiable unit of content that is part of a larger work and is treated as an addressable component for reference, management, or reuse.
  • A work item may represent structural divisions (e.g., chapter, section, clause, article) or logical units (e.g., provision, paragraph, figure, table).
  • A work item is context-dependent; its meaning and interpretation derive from its position within the parent work.
  • A work item may be associated with identifiers (e.g., numbering, labels), sequence or hierarchy, and version or temporal validity.
  • A work item may contain or be linked to textual content, quotations, definitions, or references.
This definition aligns with ISO 704 and ISO 1087-1 terminology principles and with structural models used in legal drafting, publishing, and document management systems.

Distinction or terms from related entities

  • Work item vs work: a work is the complete intellectual creation; a work item is a component of that work.
  • Work item vs concept: a work item is a content unit; a concept is an abstract unit of knowledge.
  • Work item vs event: a work item is a static content component; an event occurs in time.

Work item metadata

  1. Item type (e.g., clause, paragraph, standard, section)
  2. Item locator: where the item can be found within the larger work (e.g., cl 5, s 8, ch 9)
  3. Description of item (e.g., sub-heading where the item is found; or a short description of its content)
  4. Note: add any other information that is relevant (e.g., a guidance note on the use of this concept)

Context

The context for any term is important as it shapes the way the term is used in writing. Context can include:
  1. Audience: who is the intended audience for this term (e.g., general public, employees, students)
  2. Context (also known as register; e.g., academic, scientific, formal, informal)
  3. Domain or discipline this concept belongs to or is associated with (e.g., humanities)
  4. Sector (i.e., business sector; e.g., marketing)
  5. Jurisdiction (i.e., country)
  6. Language: designate which language this term has been added using (e.g., English-American)
Remember the acronym: ACDSJL

Relationships

Work items can have a range of relationships with other records:
  1. Relationships with specific records (e.g., concepts, terms, or organization names):
    • Select the relationships type and use a shortcut key to tag another term to link them together
  2. Collections: tags that identify what collection(s) you have used this term in
  3. Documents: tags that identify what document you have used this term in

Authority, Status, & Source

  1. Authority refers to an organization of group that provided evidence for the use of this term (e.g., judicial, government, published)
    • Authority type: select the type of entity that provided authority for this term to exist
    • Add the description of the authority or use the shortcut key to select the an existing person or oganization from your terminology data
  2. Role: Select how you intend to use this concept:
    • Preferred: primarily the one to use
    • Admitted: a variety of this same terms
    • Deprecated: this concept is no long er in use
  3. Status: Identify the status of adding this concept
    • Draft: needs more info
    • Under review: by another person
    • Approved for use but not yet published
    • Published and available
    • There is a wide variety of status stages (see also 'Terminology workflow')
  4. Source refers to the external documentary evidence you used for compiling this record
    • The title of the reference work that contains this evidence (the work should be in your reference library)
    • Use the backslash key and enter the title to link the reference record
    • Pinpoint the exact pages of the work from which this term is derived
    • Open the library record for this source by clicking the library icon
    • Add a new reference record to your library by clicking the + icon

Tips

  • Create different collections for easy maintenance, exporting, or sharing
  • We do not produce a list of work items, quotes, paraphrase, text blocks or websites as these are generally not required when writing documents.
  • You can export any collection in full directly from the collection record
  • If an abbreviation has been added in multiple places and needs updating, you can do so by editing the form and it will automatically update all instances

See also

  • Adding a collection of terms
  • Exporting a collection of terms
  • Annotations / Add terms
  • Style Guide / Terminology smart lists